GHL San Lazaro Art Hotel

Friendly and helpful staff, nice-sized, comfortable room. The swimming pool was lovely and the view of the castle and the city from the poor area is splendid. We really enjoyed our 2-night stay here and would stay again.

The cleanliness, the rooftop pool, very attentive and friendly at reception.. drinks were excellently made - cocktails, iced coffees etc. My airline amended my flight and I had to leave a day early and the hotel did not charge me despite the booking being non refundable. Airport transport was arranged at a reasonable price as well.

This is how it should be done. We arrived tired, hot and grumpy after an apartment was cancelled on us, and were immediately offered a delicious cold fruit drink at reception. Check in was a breeze (thank you Henry) and we were shown to our room soon after where everything was explained clearly to us. The room was clean and very spacious with a fantastic view over the road to San Felipe fort, one of Cartagena's major attractions. Proper double glazing kept the noise down. The rooftop terrace and bar was a great place to have dinner and a drink (Jose mixed us a couple of mean Margaritas and gave us a salsa demonstration!). Breakfast was a generous buffet overseen by a very friendly maitre d' who remembered our names each day. There is a rooftop pool to cool off in. Secure underground parking is provided and there is a lift from the carpark. We walked into the old city, which takes about ten or fifteen minutes, or a taxi is fifteen thousand pesos. There's a huge shopping mall right behind the hotel if you've forgotten anything. All this is great, but the stand out feature is the staff, who were so friendly, helpful and fun and that is what elevates a good hotel to an excellent one.

The breakfast is modest and nice. Served from 07:30 to 10:30.

The breakfast was delicious with a variety of food and the restaurant menu was also amazing. We had the chicken soup that was even customized a bit to our taste and it was perfect and for a reasonable price. The staff is super and checks up on you and is very amicable. The room had an amazing king size bed which was superrr comfortable. The location was prime because you had a historic castle in front of you in walking distance and on the back side of the hotel you have a shopping mall, so modern and history all close by. Also you could grab a cab that will take you to the famous walls and getsemani, both recommended to see.