GHL San Lazaro Art Hotel

Friendly and helpful staff, nice-sized, comfortable room. The swimming pool was lovely and the view of the castle and the city from the poor area is splendid. We really enjoyed our 2-night stay here and would stay again.

Excellent location, good breakfast, comfortable and spacious room, nice bathroom. Friendly staff. Overall, the hotel is a very good choice for visiting and staying in Cartagena.

Location: Picturesque views of the city and convenient for the fort and modern shopping mall, short (15 min) walk to old town. Staff: friendly and helpful at every opportunity, attentive to our needs (our communication was in Spanish) Food: Breakfast was tasty and with a plethora of cold and hot options as well as a cooked eggs menu included. We ate dinner in the hotel twice and the food was nourishing and tasty. The restaurant is open until 10pm most days except Sunday. Room: Spacious and adequately designed, comfortable beds. Mostly quiet at night. Facilities: pool and terrace with views over the city and fort, ideal for a cocktail and cool down after a hot and sweaty day of sightseeing. A full time concierge available to arrange excursions out of the city, very approachable and professional offering bespoke experiences.

This is how it should be done. We arrived tired, hot and grumpy after an apartment was cancelled on us, and were immediately offered a delicious cold fruit drink at reception. Check in was a breeze (thank you Henry) and we were shown to our room soon after where everything was explained clearly to us. The room was clean and very spacious with a fantastic view over the road to San Felipe fort, one of Cartagena's major attractions. Proper double glazing kept the noise down. The rooftop terrace and bar was a great place to have dinner and a drink (Jose mixed us a couple of mean Margaritas and gave us a salsa demonstration!). Breakfast was a generous buffet overseen by a very friendly maitre d' who remembered our names each day. There is a rooftop pool to cool off in. Secure underground parking is provided and there is a lift from the carpark. We walked into the old city, which takes about ten or fifteen minutes, or a taxi is fifteen thousand pesos. There's a huge shopping mall right behind the hotel if you've forgotten anything. All this is great, but the stand out feature is the staff, who were so friendly, helpful and fun and that is what elevates a good hotel to an excellent one.

Front desk staff very attentive, professional, polite. Roberto was a top tier gentleman. My first time here in columbia, and I am in love ❤️ . Juan is taxi driver will take you anywhere and super sweet. The breakfast spread was extensive fresh press juices, cereal, eggs, pancake, columbia selective foods. There's a small selection for vegan's which is very thoughtful.